Faq

  • 72. Is there a minimum order quantity (MOQ) for flexible stone?

    Yes.

    • For 1200×600mm products (packed in cartons), the MOQ is one box, approximately 5.76–14.4㎡ depending on thickness.
    • For 2400×1200mm and larger formats (packed on pallets), the MOQ is 3 panels, about 8.6㎡.
  • 73. Are there any storage requirements for flexible stone?

    Yes.

    • Large panels should be stored flat, with foam padding (EPE) between sheets. They can also be carefully rolled and stored vertically, but should not be tightly bundled for long periods to avoid cracking or permanent curl marks.
    • Carton-packed products can be stacked in boxes, but the stacking height should not exceed 1 meter.

     

  • 74. What is the water absorption rate of flexible stone?

    The water absorption rate is 8%–12%, meeting national industry standards.

    • As a wall surface material, a lower absorption rate is not always better. If the rate is too low, the material becomes less breathable:

    It may crack or detach more easily under freeze-thaw stress.

    Water vapor may become trapped behind the wall, leading to reverse seepage and potential damage to insulation layers.

    • Ceramic tiles, being rigid, are more vulnerable to freeze-thaw damage. In contrast, flexible stone is a resilient material, with better deformation resistance and is less affected by such stress.
    • 21Parkhouse flexible stone has passed 100 freeze-thaw cycles between -30°C and 50°C with no surface chalking or cracking, making it safe for both indoor and outdoor use in low-temperature regions.

    As a breathable material, it also helps maintain dry indoor conditions even in humid environments.

     

  • 75. What is the approximate price of flexible stone?

    Prices vary depending on size, thickness, and design, ranging from RMB 100 to 300 per square meter.

     

  • 76. Why are large-format panels more expensive and take longer to produce than smaller ones?

    Large-format products have higher production costs, including:

    • More energy consumption
    • Greater material loss
    • Lower yield rates
    • More complex production processes

    If a defect occurs on any part of a large panel, the entire sheet must be scrapped, resulting in lower efficiency and higher cost. In contrast, small-format products have lower risk and loss, making them cheaper and faster to produce.

     

  • 77. Why can large panels be sold by piece, while smaller panels cannot?

    Large panels are individually packaged on wooden pallets, allowing for custom sizes and flexible control over the quantity per package. In contrast, smaller panels are automatically packaged in cartons, where both the size and quantity are standardized. Therefore, smaller panels must be sold by the box.

     

  • 78. Where is our flexible stone factory located

    Our domestic factory is located in Guangxi, China, and its international factory is in Kuala Lumpur, Malaysia. If you would like to visit the factory, you can contact customer service.

     

  • 79. How to understand the "breathability" of flexible stone material?

    "Breathability" refers to a material's ability to regulate indoor humidity, keeping it within a comfortable and health-friendly range. Clay, a key component of flexible stone, can typically maintain indoor humidity between 40%-70% (Arundel, A. V. 1986), which is the most suitable range for human living spaces and inhibits the growth of bacteria and viruses.
    Since flexible stone is made from stone powder, clay, and other inorganic materials, it possesses excellent breathability, helping to regulate indoor relative humidity within this optimal range. Even in humid weather, it ensures that indoor spaces remain dry and comfortable, thanks to its breathable nature.

     

  • 79. How to understand the "breathability" of flexible stone material?

    "Breathability" refers to a material's ability to regulate indoor humidity, keeping it within a comfortable and health-friendly range. Clay, a key component of flexible stone, can typically maintain indoor humidity between 40%-70% (Arundel, A. V. 1986), which is the most suitable range for human living spaces and inhibits the growth of bacteria and viruses.
    Since flexible stone is made from stone powder, clay, and other inorganic materials, it possesses excellent breathability, helping to regulate indoor relative humidity within this optimal range. Even in humid weather, it ensures that indoor spaces remain dry and comfortable, thanks to its breathable nature.